Improving Interactions with Government

This Website streamlined complex processes into a much friendlier and navigable ones — users could more easily find necessary forms and explanations, and they wouldn’t need to enter the same information more than once!

Existing Interactions

For my role in the project, I began researching existing paper and online forms. I also did extensive research on forms design.


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Visual Design


I created a visual design solution that reflected the ISC brand. If users were familiar with ISC, the site would be highly recognizable.

A System for Screens

The site was going to be quite complex. There was a lot of content to be hosted and numerous processes to be supported. Working with the project team, including the information architect and SharePoint development team, I devised a system of five page layouts to accommodate every type of content, one was dedicated to the home page, all other supported content and tasks.

Visual Design

I created a visual system to organize the large amounts of information users would need to interact with. I used color selectively to guide their eyes to key points and features. I also designed in a modular fashion, so components would be re-used, simplifying the experience for end users as well as for development.

Style Guide

As I designed, I consulted with the development team to optimize the design for SharePoint. To reflect what I created, a generated a style guide for the developers to reference as they were building screens.

Copyright © Andrea Feathers 2018